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Strengths and Weaknesses — A Look at HP’s TouchPad


tp-front-horizontalI can’t believe how long it feels like it has been since HP announced their forthcoming tablet back in February. I suppose that’s just a side-effect of this fast paced world of technology.

HP has recently announced that the HP TouchPad will be available for pre-order on June 19th, and will be hitting the streets in the US on July 1st. A few days later, you’ll see it officially available in the UK, Ireland, France, and Germany, followed by Canada in mid-July. They’re also planning on taking it to Italy, Spain, Australia, Hong Kong, New Zealand, and Singapore later in the year.

Sounds like they’re doing a good job with wide distribution, but my primary concern is whether or not it’ll be able to stand up to the competition and secure a strong foothold in the market for future WebOS devices. So in this article, let’s have a look at the competition, and what the TouchPad hopes to bring to the field.

Pricing

The first thing we need to look at is price. HP’s biggest competitor right now is undoubtedly the iPad 2. Apple sells the iPad 2 (WiFi only) in 16/32/64GB options at $499, $599, and $699 respectively.

The TouchPad is coming out of the gate with an important characteristic; matching the iPad 2’s price. For the WiFi-only model, HP is offering 16/32GB versions at $499 and $599, but they’re lacking a 64GB option.

The TouchPad also won’t launch with 3G/4G models available, but we’ll see them at a later time.

Ideally, HP would have undercut the iPad, but with a level playing field in the price department, customers can begin to compare features. This is important as I think when put side-by-side with the iPad 2, customers are going to find some compelling reasons to go with the TouchPad.

Strengths

Despite being announced more than four months ago, the TouchPad boasts some impressive features that we haven’t seen on many (if any) devices to date. Let’s look at what the TouchPad is doing right:

Wireless Charging

touchstone dockMurmurs of wireless charging have been floating around as possible iPhone 5 features for some time now; Palm (now acquired by HP) has actually been doing it since the launch of their Pre smartphone.

HP is bringing that technology to the TouchPad by including the necessary hardware in the back of the device, and offering what they’re calling the ‘Touchstone’ dock as an accessory.

While wireless charging is certainly convenient, it’s important to realize that the Touchstone dock is sold separately and has still not been priced. Wireless charging would set it apart from the crowd, but if the Touchstone dock isn’t priced competitively, we may as well forget about the feature. I’m hoping to see the pricing for the dock come in under $100, ideally around $50, making it an easy add-on sell at the time of purchase.

This just in: HP has announced Touchstone dock pricing at $80. Not bad, but hopefully we’ll see it come down after launch or eventually be bundled as a bonus for a period of time.

Visual Multitasking

tp-front-cards-horizontalThe TouchPad has a visually compelling multitasking interface. Using a card-style system, WebOS allows the user to flick through all of their currently running applications. Applications are not viewed as simple icons as in iOS, but rather as large cards that show the application in its current state.

Being able to see exactly what you were working on when deciding which application to switch back to is more valuable then it may seem. In iOS you have nothing but an icon in a recently used list to decided which applications to jump between. The problem being that some applications have redundant uses, so it can be difficult to remember exactly which application you need to return to.

For instance, if a friend shares a link on Facebook and I click on it in the Facebook app in iOS, that app will open the webpage within itself. If I switch to the Messages app to respond to a message then want to return to what I was doing, I have to remember that I was viewing a webpage inside the Facebook app, not the browser. Often times I’ll instinctively switch to the browser only to realize that I was actually viewing the website within Facebook. A visual representation of the app state would totally fix this problem, and that’s exactly what multitasking on the TouchPad will do.

Honeycomb does graphically represent multitasking apps in a limited way, but the view of other applications is relegated to a relatively small thumbnail which somewhat serves to defeat the visual functionality.

The BlackBerry Playbook is definitely the closest to the TouchPad when it comes to visual multitasking (and some might say that they borrowed quite a bit from WebOS’s multitasking scheme).

Being able to see your open apps before you start interacting with them is great, and WebOS also gives you the ability to stack related applications together to keep yourself organized.

And it’s easy to close applications… just flick them off the screen – a single gesture. To stop an application in the background on iOS, you have to double-tap the home button, then hold your finger on an icon until they shake, then tap the little X that appears at the top right of the icon. To close background applications in Android you have to press the back button until you back all the way out of the application, dig through the settings menu, or use a task manager.

Synergy

HP_TouchPad_Calendar_DaySynergy is embedded in WebOS and aims to keep all of your communication from various sources in order.

For messaging, SMS and IMs from the same person are shown in one threaded conversation. This has always intrigued me as a feature. On one hand it seems intuitive and useful, but on the other, I feel like you’d be majorly confusing the other party if you were responding to something they sent in IM through SMS, or vice versa.

You can sign is with a number of sources, such as Facebook, Google, and Exchange, and Synergy will consolidate your contacts and their information into single entities in your contacts list, and if you make changes on your phone, they’ll be reflected online automatically. You’ll also be able to get email from all of these sources in one inbox.

Synergy will pull calendars from these sources into a single view, and allow you to manage personal and work calendars easily. Once again, if you make adjustments to calendars on your phone, you’ll see their online counterpart adjusted as well.

For photos, Synergy will present your online albums right on your device as though they were local. HP says they’ve currently got support for Facebook, Photobucket, and Snapfish, though they’re obviously missing two major ones – Picasa and Flickr.

Apple’s iOS does some of the things that Synergy does, but Synergy is open to developers, which means there is potential for more services and more functionality than iOS allows for.

Phone+Tablet Functionality

pre 3 and touchpadThis is probably the TouchPad’s strongest point, and it’s something that does not exist elsewhere on the market right now.

HP is going with the ‘better together’ mantra. You’ll be rewarded if you go with HP for both your tablet and smartphone needs, thanks to some tight integration between the upcoming Pre 3 (or Veer) and the TouchPad.

First, you’ll be able to pair the Pre 3 and TouchPad via Bluetooth and this will allow you to answer calls and receive and reply to SMS from the TouchPad. This is great because if you’re relaxing on the couch with your TouchPad, why should you have to get your phone (with a small screen) out of your pocket just to reply to a text? If you’ve got the big screen right with you, it seems to make much more sense to use it, and with the TouchPad, that’s possible.

Then there’s a particularly cool parlor trick that you’ll be able to pull using the Pre 3 (or Veer!) and the TouchPad. If you’re browsing a website on your TouchPad but you’ve got to run out the door, you can easily just touch the Pre 3 to the tablet and, voila, the website will be automatically transferred from the tablet to the phone. This will work between tablet and phone or between phone and tablet.

This relatively simple trick is going to ‘wow’ non-techies with it’s simplicity, and hopefully HP will extend this functionality to allow you to send any number of items between devices, from photos to maps.

Free for Devs

palm webos sdkIt’s free to begin developing for WebOS which is certainly attractive for small developers, who would otherwise have to pay a $99 iOS developer fee.

This is good for attracting the little guys but probably doesn’t have much of an impact on larger companies who will be more worried about a larger user base to distribute to rather than the existence or non-existence of a relatively small fee.

Printing

This one tends to be overlooked when it comes to tablets, but if you’re looking for a productivity device, the ability to print can be a key feature.

Because HP is one of the largest printer manufacturers, they’ve been able to built in wireless printing support for their massive connected-printer ecosystem directly into WebOS.

Weaknesses

As we can see, the TouchPad has a lot going for it in the features department. That doesn’t mean it’s perfect however. There are some roadblocks in the way to it becoming a major player the tablet market.

Content

HP is a big company, but currently, Apple is king of content, and Google looks to be hot on their heels with some recently announced content partnerships.

HP says that the TouchPad will be great for digital publishing, but it’s unclear whether or not they currently have the relationships necessary to compete with Apple’s iBooks and upcoming Newsstand.

Music and video is an even more challenging place for the TouchPad. HP doesn’t have an existing music or video marketplace from which users could purchase content. This means that users will need to find content elsewhere, all the while leaving HP without a cut of profits from content that might have been sold through a store of their own.

Connectors and Memory

hp touchpad sideThis is a particularly troubling area for the TouchPad. The device is extremely barebones when it comes to connectors. In fact, the only connectors on the device are a single micro-USB port and a 3.5mm headphone jack.

There’s no full-sized USB, micro-SD slot, or HDMI.

HDMI is particularly troubling as the TouchPad will be one of the only tablets without this feature. Nearly every Nvidia Tegra 2 based device features some form of display output, and even the iPad 2 can do 1080p display mirroring wirelessly or with an HDMI adapter.

Because the TouchPad doesn’t have a dock connector, there’s no room for adapter accessories (unless they are wireless, but they’d be slow BT 2.1 connections), and this could be a major problem for people who want to be able to output videos and presentations at work, or share movies and pictures at home.

Then there’s the fact that HP is only offering the TouchPad in 16/32GB iterations with no slots for memory expansion.

When potential customers look at the TouchPad next to devices like the Asus Eee Pad Transformer, which can handle pretty much any USB device that you might throw at it, and has support for expandable memory, the TouchPad’s paltry connector and memory options will certainly leave much to be desired.

Performance

snapdragonDespite all of the great features, the TouchPad is unlikely to succeed if it doesn’t stack up when it comes to performance.

Performance will be derived from a combination of hardware capabilities and optimized software, so let’s take a look:

Apple’s iPad 2 is using their custom A4 CPU along with a PowerVR SGX 543MP2. Most 10” Honeycomb devices are using the current industry standard – Nvidia’s Tegra 2.

The WiFi-only version of the TouchPad, on the other hand, is using a Qualcomm Snapdragon APQ8060 dual-core CPU which runs at 1.2GHz (the future 3G/4G versions will likely use the MSM8x60 which has support for 3G/4G modems). The GPU is Qualcomm’s Adreno 220, which will offer over 4x performance when compared to the Adreno 200 GPU which is already found on devices that use the Snapdragon QSD8x50, according to Qualcomm. They also claim the the Adreno 220 will offer “console quality” graphics, but that’s very loosely defined terminology.

Qualcomm says that their APQ8060 will be able to handle 1080p video playback and capture (though the latter doesn’t matter because the TouchPad lacks a rear camera, and the front cam isn’t high resolution enough for 1080p capture). Accelerated video codecs include MPEG-4, MPEG-2, H.264, H.263, VC-1, DivX, WMV-9, Sorenson Spark, and VP6.

No other consumer device has yet been shipped with the APQ8060, but Qualcomm says that the CPU will provide a 60% increase in performance and lower power consumption than standard ARM A9 dual-core CPUs that have been seen in a number of recent devices. That stat may only be valid when the APQ8060 is clocked to its maximum 1.5GHz, however, HP is only clocking the TouchPad to 1.2GHz (likely for heat and battery life balance).

Clocking to 1.2GHz means that they’ve got some room to play with the speed down the road, and we may see a bump in clock speed at a later date, to keep the performance competitive (as we’ve seen Apple do with their iPod Touch line).

Qualcomm claims that the real advantage is the asynchronous design of the APQ8060’s two cores, which allows for each core to be clocked and powered independently. They say that this will lead to large power savings over competing chips, but the CPU is now a relatively small part of the overall power footprint – the TouchPad’s large screen is likely to be the biggest energy drainer in the system.

When it comes down to it, these figures won’t mean much unless the software is optimized to take advantage of the features afforded by the CPU and GPU. However, it doesn’t seem as though the TouchPad will be coming out of the gate underpowered, which is definitely a good thing; it could possibly lead the pack until we start seeing Nvidia Kal-El devices which are slated to begin production in August.

App Catalog & Developer Traction

app catalogHP’s application store is officially dubbed the App Catalog. Though it has been existence since June of 2009, the App Catalog has less than 7000 applications, according to Pre Central. The vast majority of which are designed for WebOS phones, not tablets.

This is in comparison to the Android Marketplace’s 200,000+ apps and Apple’s App Store which has 425,000+ apps.

An app store can make or break a platform, and building one from the ground-up, when the competition has such an insane lead, is tough.

Numbers of apps matter little to consumers, as long as the major apps are there, but in order for major apps to be created for the platform, you need developers.

No matter how popular the TouchPad is when it launches, it’s got a long way to go before reaching a similar customer base for app developers (a major factor when a developer decides which platforms to create apps for).

And because HP uses the same revenue share for developers as iOS and Android (70% of an app sale goes to the developer, 30% to the company), there is almost no incentive for a developer to create a WebOS application before an iOS or Android application when the customer base of the latter two is so much larger.

Brand

hp webosHP is a big company and they are certainly well recognized, but definitely not for tablets or mobile operating systems. Marketing is going to have to convince the mainstream that the HP TouchPad isn’t a “me too” move, but rather that the device and the ecosystem has a serious plan backing it up (along with a future roadmap).

While iOS and Android are now more or less household names, WebOS is practically unheard of in the mainstream. Combine that with the fact that HP isn’t known as a company that manufacturers tablets (or even mobile devices in general) and you’ll see that HP is looking at an uphill battle when appealing to non-techies.

HP is in a peculiar position because they are in the middleground of a model that once only had two extremes. Let me explain:

Apple uses a closed-ecosystem approach and they’re known for doing it extremely well. From their OS to their devices, everything is in Apple’s control.

Android uses a open-ecosystem in which OEMs are welcome to create numerous devices, and developers have way more freedom in creating software for the platform.

Now here comes HP with WebOS and a closed-ecosystem approach but the difference between them and Apple is that HP doesn’t have a proven track-record for making that model work.

So when a customer looks at the options, it seems likely that they’ll either go the open-ecosystem, or go with the well established closed-ecosystem – Apple.

HP is going to have to work to convince people that their closed-ecosystem model is as good, if not superior to Apple’s, if they want mainstream consumer adoption.

Honestly I think there’s a good chance that we’ll eventually see third-party WebOS devices if HP is unable to tempt people away from one closed-ecosystem (iOS) to another.

Wrapping it Up

wrapAll and all, the TouchPad will be walking out the door on the 1st of July with a decent chance to succeed.

They’ve hit the all important iPad 2 price-point and they are some really neat features to temp people toward this new player in the tablet market. On top of that, the Snapdragon CPU that the TouchPad is launching with should provide ample performance that is on par if not somewhat better than what we’re seeing on existing tablets.

The biggest threats to the TouchPad, in my opinion, are the lack of connectors, a weak App Catalogue, and forthcoming Kal-El based Honeycomb tablets.

In my mind, I see HP releasing a TouchPad 1.5 sometime around 6 months after the TouchPad is released that adds some important ports and to bump the performance to compete with Kal-El devices and the iPad 3 – this ‘1.5’ device could come along with a 7” version of the tablet.

What are the features that you are most looking forward to from the TouchPad? Which of it’s weaknesses concern you the most? I’d be very interested to know in the comments.

HP Announces the Veer and Pre 3. Here’s How They Could Fit into HP’s webOS Strategy


palm pre 3At HP’s media event yesterday, they unveiled three devices. Chippy told you all about the TouchPad, and he and Thomas gave you some early thoughts to consider. Here we’ll give you the low-down on the other two devices, the Veer and the Pre 3, and talk about bit about how they fit into HP’s webOS strategy.

Veer

veer sizeLet me mention the Veer briefly because it certainly shouldn’t be overlooked. The Veer is a tiny phone (about the size of a credit card!) that will run webOS 2.2 on a 2.6 inch 320×400 screen. It has an 800Mhz CPU and the same RAM as the Palm Pre 2. While this isn’t a top-end phone (and we won’t be focusing on it too closely), it’s definitely notable because it’ll likely be priced very attractively and be appealing to users who are making the transition from dumbphone to smartphone, and also great for the casual smartphone user that doesn’t need to drop $299 on the newest Android device. I see the Veer filling the same role as Palm’s Centro: a capable and affordable device.

This device can’t be ignored just because it isn’t the flagship product. HP plans to release it in early spring and that’s not just for the sake of customers. With the TouchPad and Pre 3 not being released until this summer, HP needs to get webOS out there in a bigger way than they have in the past. They need recognition from mainstream-customers, developers, and industry media before they can go ahead with a grandiose launch of their two other webOS devices. Strong Veer sales could be a major benefactor to HP’s end game with regards to the webOS device family. And let’s not forget that the Palm Pre 2 is already out there on the market and may play a role similar to that of the Veer (having hardware/software on the market before pulling out the big guns).

veer cutThe only thing I’m concerned about is the app compatibility between the Veer and the upcoming Pre 3. Both run the same OS, but the pixel density and even aspect ratio of the devices are way different. The Veer has 197 PPI and the Pre 3 has 260 PPI. Furthermore, the Veer’s aspect ratio is 1.25:1 while the Pre 3’s is 1.67:1 (also note that neither of these are standard [4:3 or 16:9] so they won’t explicitly fit any common media). This means that apps aren’t going to work between the two phones without cropping or stretching. It’s possible that system interface components will scale appropriately and automatically, but this will only work with apps that are designed 100% with native interface components. While this does sound like an issue, it’s also important to note that webOS is designed so that apps can be built using web technologies such as HTML, Javascript, and AJAX, so maybe this scaling issue will be easier to handle than I’m anticipating.

Pre 3

pre 3 businessHP’s Pre 3 is definitely a phone we’ll be looking at from top to bottom. It’s basic design hasn’t changed much since the original Pre. It still has a sliding QWERTY keyboard, but the keys are very much from the Palm/Blackberry era and are designed to be clicked with your nails. This might be a turn-off for some modern day smartphones users. Here’s a look at the full specs:

  • HP webOs 2.2
  • 3.58 inch capacitive screen @480×800
  • Qualcomm Snapdragon 8×55 CPU @ 1.4GHz
  • 512MB of RAM
  • 5MP AF camera with LED flash (up to 720p HD recording)
  • Front facing VGA cam (640×480)
  • 8GB or 16GB of internal memory. USB mass storage support
  • GPS, WiFi b/g/n, BT 2.1
  • Accelerometer, ambient light sensor, proximity sensor, and digital compass
  • 156 grams (compare to iPhone 4: 137 grams and Droid X: 155 grams)
  • Micro-USB connector
  • Mono speakerphone, dual-mic array for noise cancellation

The Pre 3 has more than just good hardware going for it — it’s designed to play nicely with HP’s TouchPad. Advancing the “TouchStone inch technology that allowed for inductive charging on the Pre and subsequent devices, the Pre 3 and TouchPad will be able to communicate intuitively using a zero-configuration bluetooth setup. This is a lot like Google’s Chrome-to-Phone for Android devices, but HP has taken it one step further by connecting the initiation of such an information transfer to an intuitive physical gesture, which will make for a very powerful and exciting demo, especially for non-techies who will likely be enthralled by such a seamless demonstration if they were showed it in a store.

Have a look at 53:31 in this video to see how the device-device TouchStone feature works.

The Veer is also listed as being “TouchStone compatible inch but it’s unclear whether or not it’ll be able to interact with the TouchPad in the same way as the Pre 3.

I was surprised to find that HP didn’t elaborate more on the “better together inch aspect of the TouchPad and the Pre 3. I wrote a story (back before the iPad was even announced) about the idea that a WiFi only iPad with zero-configuration tethering from the iPhone would be a winning combination. Apple didn’t decide to go this route, but I still believe that it makes a lot of sense. Is someone really going to pay for a 3G/4G data plan on the TouchPad if they’re already paying for a data plan on the Pre 3? At their event, HP did mention that the Pre 3 and Veer have mobile hotspot capability, but the idea that you could use one data plan and effortlessly tether to the TouchPad was never concretely presented.

We’ll have to wait and see if HP can gain enough developer and consumer traction with the Pre 2 (now available for Verizon pre-order) and Veer to launch a full scale Pre 3 and TouchPad assault. If it’s any indication of a potential for success, I think the tech industry is really rooting for these guys because of their history of excellent handhelds under the Palm brand. Label me as excited and hopeful for the time being, but I think the TouchPad is going to look a lot less attractive than it does today once Apple announces their iPad 2 (likely in the coming months).

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